{"id":1481,"date":"2020-04-20T13:27:21","date_gmt":"2020-04-20T13:27:21","guid":{"rendered":"https:\/\/www.colossusbets.com\/help\/why-can-i-not-submit-my-ticket\/"},"modified":"2020-05-01T13:20:49","modified_gmt":"2020-05-01T13:20:49","slug":"why-can-i-not-submit-my-ticket","status":"publish","type":"post","link":"https:\/\/www.colossusbets.com\/help\/why-can-i-not-submit-my-ticket\/","title":{"rendered":"Why can I not submit my ticket?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">First, make sure you are logged in. If the \u201cPlay\u201d button is still not visible under the betslip, check that you\u2019ve made at least one selection in each leg of the pool.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the \u201cPlay\u201d button appears under the betslip but you are getting an error message when you click on it, you may not have enough funds in your Colossus account to cover the cost of the ticket.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">None of the above? <\/span><a href=\"https:\/\/www.colossusbets.com\/contact?utm_source=cbhelp&amp;utm_medium=newtocolossus&amp;utm_campaign=1481\" target=\"_blank\" rel=\"noopener noreferrer\">Get in touch<\/a><span style=\"font-weight: 400;\"> with our Customer Support team.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>First, make sure you are logged in. If the \u201cPlay\u201d button is still not visible under the betslip, check that you\u2019ve made at least one selection in each leg of the pool. If the \u201cPlay\u201d button appears under the betslip but you are getting an error message when you click on it, you may not [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-1481","post","type-post","status-publish","format-standard","hentry","category-new-to-colossus"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why can I not submit my ticket? \u2013 Colossus Help<\/title>\n<meta name=\"description\" content=\"First, make sure you are logged in. 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If the \u201cPlay\u201d button is still not visible under the betslip, check that you\u2019ve made at least one...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.colossusbets.com\/help\/why-can-i-not-submit-my-ticket\/\" \/>\n<meta property=\"og:site_name\" content=\"Colossus Help\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-20T13:27:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-05-01T13:20:49+00:00\" \/>\n<meta name=\"author\" content=\"Colossus admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Colossus admin\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.colossusbets.com\\\/help\\\/why-can-i-not-submit-my-ticket\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.colossusbets.com\\\/help\\\/why-can-i-not-submit-my-ticket\\\/\"},\"author\":{\"name\":\"Colossus admin\",\"@id\":\"https:\\\/\\\/www.colossusbets.com\\\/help\\\/#\\\/schema\\\/person\\\/fcdfdef2b0a1b249a614024d01d7ce31\"},\"headline\":\"Why can I not submit my ticket?\",\"datePublished\":\"2020-04-20T13:27:21+00:00\",\"dateModified\":\"2020-05-01T13:20:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.colossusbets.com\\\/help\\\/why-can-i-not-submit-my-ticket\\\/\"},\"wordCount\":89,\"articleSection\":[\"New to Colossus?\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.colossusbets.com\\\/help\\\/why-can-i-not-submit-my-ticket\\\/\",\"url\":\"https:\\\/\\\/www.colossusbets.com\\\/help\\\/why-can-i-not-submit-my-ticket\\\/\",\"name\":\"Why can I not submit my ticket? \u2013 Colossus Help\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.colossusbets.com\\\/help\\\/#website\"},\"datePublished\":\"2020-04-20T13:27:21+00:00\",\"dateModified\":\"2020-05-01T13:20:49+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.colossusbets.com\\\/help\\\/#\\\/schema\\\/person\\\/fcdfdef2b0a1b249a614024d01d7ce31\"},\"description\":\"First, make sure you are logged in. 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